Frequently Asked Questions
Everything you need to know about Licorne bikes, delivery, and after-sales support.
01
Do Licorne bikes come with lights?
Yes. Every Licorne bike includes front and rear lights in the box.
02
Do Licorne bikes include tools?
Yes, a basic tool kit is included to help with the final assembly steps such as attaching the handlebars, pedals, and front wheel.
03
Do Licorne bikes have double-wall rims?
Yes. All Licorne bikes are fitted with double-wall rims for added strength and durability on various terrain types.
04
Are Licorne bikes fully assembled?
Bikes arrive approximately 85% assembled. You'll need to attach the handlebars, front wheel, pedals, and saddle. Full instructions and a video guide are included on the packaging.
05
What does "2-year free replacement parts" mean?
If any part of your bike fails due to a manufacturing defect within 2 years of purchase, we'll send you a replacement part free of charge. Simply contact our support team.
Still can't find your answer?
Our UK-based team is ready to help.